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Frequently Asked Questions


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How can I book a tour with Birding Tours Colombia?

 

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Which requirements apply to enter, visit and leave Colombia?

 

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Which luggage restrictions apply for domestic (internal) flights in Colombia?

 

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What type of lodges, cars and restaurants are used in your tours?

 

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How is the weather like in Colombia and which are your clothing recommendations?

 

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Which are the energy (electricity), internet & mobile phone services available in Colombia?

 

  • Energy outlets in Colombia are at 120 Volts (never 220V as in Europe).
  • Internet is usually available at hotels and lodges in main (Bogotá, Medellín, Cali) and intermediate cities (Santa Marta, Riohacha). Most birding lodges provide no access to internet (Río Claro, Chestnut-capped Piha Reserve, Colibrí del Sol, Las Tangaras, Río Blanco, Otún-Quimbaya).  Small towns may or may not have internet.
  • Mobile phone signal will be available for most of the time, but please have in mind that it may not be functional at specific sites or in mountainous and curvy roads. Movistar, Comcel & Tigo are the main companies covering Colombia. For optimal coverage, our guides carry mobile phones with service from at least two of the above companies.

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Which vaccines and public health precautions are needed in order to travel to Colombia?

 

  • The only advisable vaccine for travelers from abroad visiting Colombia is against Yellow Fever. This vaccine is advisable for visitors traveling to the Amazon, Santa Marta Mountains and La Guajira.
  • The single most important advice is to drink bottled water. Always avoid drinking tap water.

COVID-19 precautionary measures:

The Public Health Ministry of Colombia has issued the following obligatory non-pharmacologic measures for the control of Covid-19. All citizens & travelers are obliged to comply with them.

  • Hand washing: with abundant ordinary soap, for at least 30 seconds, with strong rubbing of hands, and every three hours. Using glycerinated alcohol or an equivalent antiseptic in the absence of soap & water.
  • Social distancing: keeping two meters separation from others. Avoid greeting friends & relatives with a kiss, hug or hand shake.
  • Wearing a facemask: always use a facemask when socializing and in public spaces. Ordinary cloth masks are Ok, with a daily wash by soaking them in water with soap for at least two hours.
  • Cover your mouth & nose when coughing or sneezing, using a handkerchief or your arm, followed by a hand wash with soap and water or an equivalent antiseptic.

In addition, the tour guide will communicate other measures for adequate group behavior and interaction among tour participants, such as the need for daily body temperature checks, use of personal hygiene kits, vehicle cleanliness & adequate ventilation, use & disinfection of equipment, and procedures to follow in case compatible symptoms with Covid-19 arise in any participant during the trip.

All participants should bring their own personal hygiene kit, with the following elements: a) Facemasks (3-4, reusable after soaking in soap and water); b) Liquid soap, in small containers for daily use; c) Hand towels impregnated with alcohol. These elements in sufficient quantities according to trip length.

Birding Tours Colombia has complied with the mandatory biosafety protocol issued by Colombian health authorities. Please find this biosafety protocol in the following link:

BIOSAFETY PROTOCOL COVID-19

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Which gadgets and special traveling tips are applicable when traveling through Colombia?

 

  • Drink only bottled water. Always avoid drinking tap water.
  • Health services can be very expensive in Colombia. Thus, bring your personal medicines and supplements, and a good health insurance plan & ID cards.
  • Bring a small flashlight with you, since some lodges have short trails between dorms and dining rooms.

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Is it safe to travel to Colombia?

 

  • Colombia has done amazing progress handling safety issues and political insurrection. Drug smuggling is not an issue for ordinary citizens and everyday life. As testified by the many touring companies visiting Colombia today, our country can be regarded as a safe destination for birders and nature travelers from abroad.
  • All areas covered by our tours have seen order reestablished. We do not tour areas in Colombia that are not regarded as safe to travel.
  • As in all Latin American countries and throughout the world, common delinquency is best handled by avoiding unsafe localities & neighborhoods in cities and towns. Do not leave your luggage and equipment unchecked or on places that are not safe.

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Is Birding Tours Colombia a registered company?

 

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Basic recommendations issued by the Colombian Ministry of Environment when visiting protected areas.

 

The national & regional environmental authorities of Colombia have requested ground agents & tour operators to transmit to all visitors the following basic recommendations when visiting protected areas:

1. Please do not remove nor extract native plants & wild animals from the areas.

2. Please do not disturb nor feed wildlife during visits.

3. Refrain yourself from introducing exotic species (plants, animals, microorganisms) into neither the protected areas nor anywhere else in the country.

4. Please follow the instructions and recommendations given to visitors by park personnel.

5. Always use established trails & roads within the park and its surroundings, and do not hike or drive motorized vehicles through protected zones within the reserve.

6. Keep consumption of plastics, cans and all types of rubbish to a minimum, and dispose them in designated containers. Recycle & reuse whenever possible.

7. Provide support & understanding to local communities whenever possible, increasing their benefits derived from ecotourism activities & expenditure.

8. Be respectful of the local culture, traditions and history.

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Fundamental statement by our organization (required by Colombian laws & the Ministry of Economics, Commerce & Tourism).

 

The following four (4) documents & formats ought to be published in our web page as requested by Colombian authorities:

1. Our company´s Sustainability Manual.

2. Our Code of Conduct.

3. Satisfaction questionnaire to our clients.

4. Format for presenting claims to our company.

Please feel free to read through the documents and/or use the satisfaction questionnaire & claim format.

/uploads/news/BTC-D-06_MANUAL_DE_SOSTENIBILIDAD.pdf

/uploads/news/BTC-D-07_Codigo_de_conducta.pdf

/uploads/news/BTC-F-19_Encuesta_cliente.pdf

/uploads/news/BTC-F-20_Quejas_V1.pdf

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